$79/month for Bronze plan??

  • mariesthilaire
    Asked on February 2, 2017 at 6:07 PM

    I have the Bronze plan, which as far as I can tell is $19/month, but for the past couple of months I have been charged $79/month.  Please help me understand this and correct it if it isn't right.

     

    Thanks!

  • Jeanette JotForm Support
    Replied on February 2, 2017 at 9:18 PM

    There is no such $79 monthly subscription. We only register two yearly charges for $79 each.

    $79/month for Bronze plan?? Image 1 Screenshot 20

  • mariesthilaire
    Replied on February 3, 2017 at 10:45 AM
    Ah, I see. I was mistaken. I must have looked at the charge online last month, then seen it on my statement this month and thought they were two separate charges. My apologies. I should have double checked before asking.

    Thanks for clearing it up.

    Marie St.Hilaire
    Susanka Studios
    http://www.notsobig.com

    ...
  • Jeanette JotForm Support
    Replied on February 3, 2017 at 11:21 AM

    No worries, we are here to answer questions anytime.

    Cheers!