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mariesthilaireAsked on February 2, 2017 at 6:07 PM
I have the Bronze plan, which as far as I can tell is $19/month, but for the past couple of months I have been charged $79/month. Please help me understand this and correct it if it isn't right.
Thanks!
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Jeanette JotForm SupportReplied on February 2, 2017 at 9:18 PM
There is no such $79 monthly subscription. We only register two yearly charges for $79 each.
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mariesthilaireReplied on February 3, 2017 at 10:45 AMAh, I see. I was mistaken. I must have looked at the charge online last month, then seen it on my statement this month and thought they were two separate charges. My apologies. I should have double checked before asking.
Thanks for clearing it up.
Marie St.Hilaire
Susanka Studios
http://www.notsobig.com
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Jeanette JotForm SupportReplied on February 3, 2017 at 11:21 AM
No worries, we are here to answer questions anytime.
Cheers!