What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    $79/month for Bronze plan??

    Asked by mariesthilaire on February 02, 2017 at 06:07 PM

    I have the Bronze plan, which as far as I can tell is $19/month, but for the past couple of months I have been charged $79/month.  Please help me understand this and correct it if it isn't right.

     

    Thanks!

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on February 02, 2017 at 09:18 PM

    There is no such $79 monthly subscription. We only register two yearly charges for $79 each.

  • Profile Image

    Answered by mariesthilaire on February 03, 2017 at 10:45 AM
    Ah, I see. I was mistaken. I must have looked at the charge online last month, then seen it on my statement this month and thought they were two separate charges. My apologies. I should have double checked before asking.

    Thanks for clearing it up.

    Marie St.Hilaire
    Susanka Studios
    http://www.notsobig.com

    ...
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on February 03, 2017 at 11:21 AM

    No worries, we are here to answer questions anytime.

    Cheers!