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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    What happened to "Notifier"?

    Asked by jregnere on February 02, 2017 at 07:21 PM

    In the last week I stopped receiving an email titled "Notifier 2" whenever someone registered with my website via JotForm. In the last week, I've ceased receiving that email.

    Attached is a screenshot of the email I used to get at info@appraiserconsult.com.

    Please advise what setting I must change to get that going again.

    Thanks

    Screenshot
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    JotForm Support Manager

    Answered by Jeanette on February 02, 2017 at 10:34 PM

    The email address was in the bounce list

    Reason(s) : smtp; 550 5.7.606 Access denied, banned sending IP

    Please have the admins of the @appraiserconsult.com domain to whitelist o IP addresses.

    https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses