What happened to "Notifier"?

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    jregnere
    Asked on February 02, 2017 at 07:21 PM

    In the last week I stopped receiving an email titled "Notifier 2" whenever someone registered with my website via JotForm. In the last week, I've ceased receiving that email.

    Attached is a screenshot of the email I used to get at info@appraiserconsult.com.

    Please advise what setting I must change to get that going again.

    Thanks

  • Profile Image
    Jeanette
    Answered on February 02, 2017 at 10:34 PM

    The email address was in the bounce list

    Reason(s) : smtp; 550 5.7.606 Access denied, banned sending IP

    Please have the admins of the @appraiserconsult.com domain to whitelist o IP addresses.

    https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses