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    Not able to sign in to JotPoll.

    Asked by Discman813 on February 02, 2017 at 07:32 PM

    When I login to Jotpoll.com and enter my Jotform login credentials, the screen below is what happens. It has been this way for 2 hours, the box is flipping, but nothing is happening!

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    JotForm Support

    Answered by ashwin_d on February 02, 2017 at 10:59 PM

    Hello Discman813,

    I did test JotPoll app and I am unable to replicate the issue you are having. I was able to sign in successfully. Please check the screenshot below:


    Did you click on "Allow" button to allow JotPoll to access your JotForm account? I would suggest you to please clear your browser cache and then try again to sign in to JotPoll. The following guide should help you how to clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    We will wait for your response.

    Thank you!