Why is my account suspended?

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    Brian Lavender 
    Asked on February 03, 2017 at 12:34 AM

    I"m trying to use your system and you suspend my account.. WHY??

     

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    Helen
    Answered on February 03, 2017 at 02:11 AM

    Hello Brain,

    Thank you for contacting us.

    I have found account has a username "ontopbiz" under the e-mail that "rian@ontopbiz.com ". I've checked your forms. Your forms contained "Password" fields.  You can not directly get personal sensitive information such as password, credit card details. Because it violates our Terms of Use.  If you insist on collecting any of this information, your account will be suspended again.  

    I have deleted these fields and re-activated your account. Your forms are enabled now.

    If you have more questions, feel free contact us.