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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to create a shop with article number

    Asked by Kaech_fdp on February 03, 2017 at 04:00 AM



    I want create a shop.

    When the client select different products it should send me also like a article number and a id number.



    [2x] product A | article number: 123 | id: 1

    [3x] product B | article number: 456 | id: 2

    [   ] product C | article number: 789 | id: 3

    The client order 2x product A and 3x product B.
    Now I should get a mail with a table:


    ID | | Article Number |     Product |    Quantity | Address
    1              123              product A          2        Exampleaddress 123
    2              456              product B          3        Exampleaddress 456


    How can I create this? Something with hidden fields maybe?
    Is there maybe an option without payment, only with textfields and hiddenfields?



  • Profile Image
    JotForm Support

    Answered by Chriistian on February 03, 2017 at 04:31 AM

    I think the workaround for this, is to create an Order Form. If you want an option without payment, you can use a Purchase Order payment tool.

    To achieve this, please follow the steps below:

    1. From the Payment tools, please select  the Purchase Order.


    2. Go to the Payment Wizard Settings and start adding the Products.


    Here's a guide on how to How to Add Options to Payment Forms?.

    However, once the form is submitted, unfortunately, it will not be in a table format. Here's a sample email notification for this work around.

    Hope this helps.

    Let us know if you need further assistance.

  • Profile Image

    Answered by Kaech_fdp on February 03, 2017 at 04:41 AM

    Okay well is there no option to make an edit in the html to send this hidden?

    How can I hide the text: free.



  • Profile Image
    JotForm Support

    Answered by Chriistian on February 03, 2017 at 04:52 AM

    To hide the text "Free" you can inject a custom CSS code to your form.

    For example:

    span#input_3_1000_price {

        visibility: hidden;


    span#input_3_1001_price {

        visibility: hidden;




    You can clone this form on your end and check how it was set up: https://form.jotform.com/70331610491951 


  • Profile Image

    Answered by Kaech_fdp on February 03, 2017 at 08:58 AM

    Thank you!

    The next step is the e-mail:
    How to hide the "Total:" in the E-Mail.


    Product A | 123 | 1 (Amount: 0.00 CHF, Menge: 1)

    Total: 0.00 CHF

  • Profile Image
    JotForm Support

    Answered by Kiran on February 03, 2017 at 10:11 AM

    Since your other question is related to a separate topic, it is moved to a separate thread and shall be addressed there shortly. Please follow the link below:



    Thank you!