can't submit

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    Asked on February 03, 2017 at 04:14 AM

    Couple of clients are having problems submitting forms. If I provide you with the time they attempted, can you check the "user agent string"?

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    Answered on February 03, 2017 at 04:41 AM

    I'm not sure of what you mean by "User Agent String", but can you please give us more details about it? If the user cannot submit your form, can you please provide us the sites  URL where the form is embedded, so that we can further check? or if possible can you give us the error that the user experienced while they are submitting your form?

    We'll wait for your response.