What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My embedded form is not mobile responsive.

    Asked by sarahahmad09 on February 03, 2017 at 06:00 AM

    Hi, Please help me making this form mobile friendly. right now in mobile view everything seems ruined.

    Find attached image for reference.

     

    Looking forward for your kind response

    Many thanks

    Sarah

    Page URL:
    https://form.jotform.me/70332504188452

    Screenshot
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 03, 2017 at 07:11 AM

    Hello Sarah,

    I did check your last edited form and it seems to appear correctly on mobile devices but the screenshot which you have shared is not of any of the form you have in your account. 

    Have you shared your form in any webpage where you are having this issue with? Please share the webpage URL and we will take a look. Please note that for your embedded form to be mobile, we suggest you to embed form using its iFrame embed code. Here are the options I would suggest you:

    #1. Embed your form using its iFrame embed code. The following guide should help you how to grab your form's iFrame embed code:  https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    #2. Please ensure the "Mobile Responsive" attribute of your form is enabled. You may like to take a look at the following guide which should help you:  https://www.jotform.com/help/311-How-to-make-forms-mobile-responsive

    Thank you!