Is it allowed to place a form under a password protected area of website?

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    Asked on February 03, 2017 at 08:23 AM

    I am reading that using Jotforms for login pages is not allowed. I create an area on my portrait web site that is log in protected for clients, in there are the contracts and such. If I can not use Jotforms to create a log in form, is it allowed to make one on my wordpress web site (this is how I currently do it) that leads to the forms (contracts, questionnaires, etc)? I want a private client area with all of this info and am fine doing it through Wordpress. While it isn't attached to Jotforms directly, I didn't want to create all my forms, then have my account suspended if that was not allowed. But the way I would do it is directly within the Wordpress site dashboard. Thanks for any info!


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    Answered on February 03, 2017 at 09:55 AM


    As you mentioned that you cannot collect login credentials of users. I mean that you cannot ask people their login passwords unfortunately. Otherwise, our system will suspend your account automatically. Please read our Terms-of-Use.

    According to my understanding, you have a WordPress page and you already created some forms in WordPress. However, you need a log in form and want to create it in JotForm. Unfortunately, I couldn't understand the purpose of it. Could you please explain it more detailed?

    On the other hand, you can create your forms and publish them in different platforms. WordPress is the one of these platforms. Please have a look at the following guide/article:



    If you need any other details, please feel free to let us know.

    Thank you.

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    Answered on February 03, 2017 at 10:01 AM

    Hi, I actually want to do just the opposite, create my forms in Jotforms, but password protect with a log in for clients through Wordpress. In no way would jotforms be used as the log in form. Wordpress has an option to password protect certain pages, done through Wordpress. The Jotform pages would just be inside that protected area, but no actual Jotform form would be used to log in, does that help? I just wanted to make sure even logging in to VIEW Jotforms is allowed. But the log in is set up through Wordpress, NOT Jotforms. Thanks!

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    Answered on February 03, 2017 at 11:25 AM

    Thank you for your clarifications.

    This is completely fine to place JotForm based forms under password protected areas of websites.