- ctranbbyoAsked on February 03, 2017 at 10:01 AM
I am trying to download the uploads to a form. When I try to export the data the folder appears empty, and I am unable to extract the files from the zip file.Page URL:
- AIDANAnswered on February 03, 2017 at 11:31 AM
Hi, thank you for contacting us.
Please note that an invalid zip file can be caused by several scenarios:
* Interrupted/corrupted download of the zip file: to check that you may opt for downloading the zip file again to see if the file opens this time.
Please get back to us if the problem persists despite the suggestions above. Thank you.