Ability to hide total amount of the payment field in the email notification

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    Kaech_fdp
    Asked on February 03, 2017 at 10:09 AM
    The next step is the e-mail:
    How to hide the "Total:" in the E-Mail.

     

    Product A | 123 | 1 (Amount: 0.00 CHF, Menge: 1)

    Total: 0.00 CHF

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    Kiran
    Answered on February 03, 2017 at 10:33 AM

    You can separate the products from the payment field by following the guide below:

    https://www.jotform.com/help/231-How-to-Strip-Payment-Labels-and-Separate-Payment-Info-on-Email-Alerts

    Please get back to us if you need any further assistance. We will be happy to help. 

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    Kaech_fdp
    Answered on February 06, 2017 at 02:11 AM

    Thank you, so I try only with {product:product}, but there is still showing the amount. how to hide?

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    Kiran
    Answered on February 06, 2017 at 02:30 AM

    I have cloned the form and when tested it is not displaying the Total. However, it is displaying the Amount for each product.

    Are you referring to this amount? Unfortunately, it is not possible to hide this amount field from the products at the moment. We can send it as a feature request to our backend team. However, we cannot guarantee that the feature will be implemented or cannot provide any time frame for implementation. Let us know so that we can forward the thread to our backend team for evaluation.

    Thank you! 

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    Kaech_fdp
    Answered on February 06, 2017 at 02:32 AM

    Okay, thank you.

    This would be a good request.

    Topic can be closed

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    Kaech_fdp
    Answered on June 30, 2017 at 09:58 AM

    Any new update on it?

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    Kiran
    Answered on June 30, 2017 at 11:39 AM

    I have forwarded the thread to our backend team for evaluation. Unfortunately, we cannot provide any ETA for the feature requests. However, once we have any update in this regard, you'll be posted here.

    Thank you for your patience and understanding.