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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    My auto responder and email output map does not displaying

    Asked by agrupa on February 03, 2017 at 11:05 AM

    In addition, my auto responder and email output map does seem to work anymore. It seems to work ok sometimes when viewing the email on an I phone. But when looking on a desktop on Chrome or Edge it does not show up. It use to work on all of them.

    It also seems impossible to get back to the original commands that I set-up for the map to show with the auto responder and email notifications.    

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    JotForm Support

    Answered by Kiran on February 03, 2017 at 11:52 AM

    I have cloned your form and when I tested it, the map is not displayed in the email notification. With reference to your previous thread https://www.jotform.com/answers/942519- please try changing the map URL in the notification as shown below:


    Also, please add the API key to the maps widget so that the widget should be working fine.

    Please get back to us if the issue still persists. We will be happy to help.