My auto responder and email output map does not displaying

  • agrupa
    Asked on February 3, 2017 at 11:05 AM

    In addition, my auto responder and email output map does seem to work anymore. It seems to work ok sometimes when viewing the email on an I phone. But when looking on a desktop on Chrome or Edge it does not show up. It use to work on all of them.

    It also seems impossible to get back to the original commands that I set-up for the map to show with the auto responder and email notifications.    

  • Kiran Support Team Lead
    Replied on February 3, 2017 at 11:52 AM

    I have cloned your form and when I tested it, the map is not displayed in the email notification. With reference to your previous thread https://www.jotform.com/answers/942519- please try changing the map URL in the notification as shown below:

    https://maps.googleapis.com/maps/api/staticmap?center={breakdownLocation}&zoom=13&size=600x300&maptype=roadmap%20&markers=color:green|%22{breakdownLocation}%22

    Also, please add the API key to the maps widget so that the widget should be working fine.

    My auto responder and email output map does not displaying Image 1 Screenshot 20

    Please get back to us if the issue still persists. We will be happy to help.