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revivalanimalAsked on February 3, 2017 at 11:08 AM
We are receiving the following error message when attempting to access a file attachment for one of our form submissions.
404 Not Found : /jufs/revivalanimal/60266640087961/361938353602343378/20170122_095325_1.mp4
Download link (in notification email):
The file still attempts to download; however, it is audio only, and it should be a video with audio. Can you please advise?
Thanks you.
Page URL: http://www.greatcompanions.com/pennys -
Welvin Support Team LeadReplied on February 3, 2017 at 12:39 PM
I was able to download and play the video with the default Windows player:
Please give this player a try. I think what you are experiencing is a codec problem with your current player.