- revivalanimalAsked on February 03, 2017 at 11:08 AM
We are receiving the following error message when attempting to access a file attachment for one of our form submissions.
404 Not Found : /jufs/revivalanimal/60266640087961/361938353602343378/20170122_095325_1.mp4
Download link (in notification email):
The file still attempts to download; however, it is audio only, and it should be a video with audio. Can you please advise?
Thanks you.Page URL:
- JotForm SupportWelvinAnswered on February 03, 2017 at 12:39 PM
I was able to download and play the video with the default Windows player:
Please give this player a try. I think what you are experiencing is a codec problem with your current player.