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    Recipient email dropdown shows empty in autoresponder settings

    Asked by msworkforce on February 03, 2017 at 11:15 AM
    Looks like I am also having the same issue. I did a hard refresh as well and still showing up empty. Any suggestions?
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    JotForm Support

    Answered by Boris on February 03, 2017 at 11:25 AM

    I see that your last edited form is form 70324630450142, named MSPPS Workforce Training Survey, which does not have any Email fields.

    If you want to send out autoresponder emails, you must have a form field where your users will need to enter their email address. Adding an email field in Form Builder version 3:

    Adding an email field in version 4:

    Once there is an email field on your form, you'll be able to select it as a recipient of the autoresponder. Related guide:

    https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email

    Please let us know should you need any further assistance. Thank you.

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    Answered by msworkforce on February 03, 2017 at 11:34 AM

    Got it. Thanks!