What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why was my account was suspended and all my forms are deactivated?

    Asked by Claudia Lutz on February 03, 2017 at 12:13 PM

    Hi my account was also suspenden and all my Forms are deactivated. 

    I did not try to do any phishing attacks

     

    Best regards

     

    Claudia

  • Profile Image
    JotForm Support

    Answered by KadeJM on February 03, 2017 at 12:22 PM

    Claudia, we do apologize about the problem you are having with your account suspended and your forms deactivated.

    I've investigated this and didn't find anything wrong with your forms which I believe may have been an accidental so I have reactivated your account and whitelisted them for you.

    You may now return to using your account normally.

  • Profile Image

    Answered by Claudia Lutz on February 06, 2017 at 03:45 AM
    Thank you very much for your (very fast) help and the reactivation of my account.
    Best regards
    Claudia
    ...