What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email submissions

    Asked by bigbird122755 on February 03, 2017 at 12:28 PM

    Was working fine until about an hour ago


    For some reason I am no longer getting the submission emails.


    getting the notifications but not the emails

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    JotForm Support

    Answered by david on February 03, 2017 at 01:51 PM

    According to our logs, the emails are sending to your address without issue.  There have been quite a few reports of email notifications coming through delayed, however, it seems that they are coming through immediately at this time. 

    If your notifications do not arrive shortly, let us know which form as well as which notifications were missed and we will take a closer look.


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    Answered by bigbird122755 on February 03, 2017 at 02:45 PM
    Got it. OKAY

    Harold Gross
    Cruise and Land Specialist
    Toll Free: 855-SEA-PASS (732-7277)
    Local: 754-229-6482