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    Text numbers keep reverting to numerical numbers in conditions

    Asked by SunbridgeInstitute on February 03, 2017 at 12:44 PM

    I'm having a lot of trouble with setting the logic on my conditions. The details of the conditions keep changing on me. For example, I have attached a screen shot of a whole set of conditions which keep reverting on me. I am trying to plug in some text that will fill a certain field when the workshop choice equals a certain workshop name. I want these to be short TEXT strings, but every time that I convert them to (brown) text, they revert to (black) numbers. I've changed these at least 4 times now over the last 2 days, and I can't get them to stick. What should I do?

    Page URL:
    https://www.jotform.com//?formID=70324968016962

    Screenshot
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    JotForm Support

    Answered by AIDAN on February 03, 2017 at 02:19 PM

    Hi, thank you for contacting us.

    I can replicate indeed that if for example you type "Gr4" into the condition, it would show up as one whole text (brown) value, then you hit save, then you go back to it, you would find test Gr and the number 4.

    While the final result (in my previous example) in the field is "Gr4" which is valid, I am escalating this ticket so that our developers see about this separation of the "4" into a number, detaching it from the previous text "Gr".

    You will be notified of any progress or messages via this ticket. Thank you.

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    Answered by SunbridgeInstitute on February 03, 2017 at 03:10 PM

    Thank you very much. In the meantime, will the number insertions work as they are added into my "summary of selections-short" field?

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    JotForm Support

    Answered by AIDAN on February 03, 2017 at 04:32 PM

    In my previous reply, I cloned your form and showed one of the fields (Short Course Name 5) and used it to check the value that it receives, which is why I mentioned Gr4 as an example (it is shown correctly in the "Short Course Name 5" field as you will see from my cloned form).

    Here is the cloned form: https://www.jotform.com/70336021725952

    I believe this is what you had in mind? Please get back to us if that is not the intended behavior, so we can assist you further.