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Google Spreadsheets integration: not automatically updating, it is necessary to remove and integrate back again,each time a new submission arrives.Asked by ebenito on February 03, 2017 at 01:49 PM
I created this form integration with Google sheets, but after one submission it stops working after one submission.
Then I remove and recreate the integration and the submissions show on the newly created sheet.
I need this fixed ASAP
I have checked and your you provided is successfully integrated with Google Spreadsheet.
Did you resolved your issue when you re-integrated your form with Google Spreadsheet?
Please note that when re-integrating the form to Google Spreadsheet, the old sheet will be replaced by a new one. However new sheet will have all submissions.
I have also tested Spreadsheet integration on one of my forms and it is working correctly.
Let us know if you need further assistance.
It's not working, when you send a new form, it doesn't update the sheet,
that's that I've said on the description of the issue
Your are correct, I have tested it with one of my forms, only by removing and integration back again, the new submissions are updated in the spreadsheet.
I have forwarded this to our back-end team. You will be notified via this thread when this gets fixed.
Sorry for the trouble, I've checked your logs and it seems your integration had several errors so our system blocked your integration. Re-integration should fix the problem now. Please test it and let us know if issue still persists.