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    Saving and continue does not appear to be working at this time

    Asked by MusicNB on February 03, 2017 at 01:59 PM



    I am panicking a bit right now as I used this method to ensure that our users could save their progress on our long forms:


    and it doesn't seem to be working anymore. It was working fine when I first launched the form.

    We are going to have very angry clients if they end up loosing their progress when we told them they could save it. Is this going to be fixed?


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    JotForm Support

    Answered by david on February 03, 2017 at 03:19 PM

    I have checked on my end, save and continue looks to be working properly.  Here is one of the tests I put the the example form in the guide:


    If you want a method that allows users to submit a partially completed form and return later to finish it, I would recommend using the following method:


    This method is much more robust than the session method, but does require allowing for partial submissions.