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Email notification issue - cannot edit message - get small box with htmlAsked by myformsexcent on February 03, 2017 at 02:05 PM
Sometimes when I try to edit the message for the autoresponder and notification I cannot access the message, but get a small box with some html code in it.
I have to come out of the edit email option, save the form and try again.... but that does not always work...
See attached image
Please delete that autoresponder, and create a new one: https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email
Let us know if you need more help.