Form Color is lost as soon as the Designer gets opened

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    Asked on February 04, 2017 at 04:51 AM


    This is the form 62115565434352

    When i click inject CSS and "before i touch / edit ANYTHING" your form automatically decides to change my form to a transparent background.

    This happens every time now.

    Please take a look why ?




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    Answered on February 04, 2017 at 08:44 AM

    It looks like there was some corruption with your form's background, so what I would recommend you do to resolve it is to simply reset / refresh the form background color.

    You can do this easily by changing your form's background to any other setting, and then simply change it back to color #0099ff:

    Please let us know should you need any further assistance after that. Thank you.

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    Answered on February 04, 2017 at 02:18 PM

    Is that using version 4 as at present i am using version 3.

    If you are to use version 4 for your help / advice i would need to know how to switch to version 4 so i can follow you.

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    Answered on February 04, 2017 at 10:47 PM

    In the v3 builder you could do this by opening the designer wizard, here's an image as reference: 

    If you want to go to the v4 builder then you only need to open your account settings, there you will find the option to switch the builder version: 

    Hope this helps.