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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Color is lost as soon as the Designer gets opened

    Asked by ipbr21054 on February 04, 2017 at 04:51 AM


    This is the form 62115565434352

    When i click inject CSS and "before i touch / edit ANYTHING" your form automatically decides to change my form to a transparent background.

    This happens every time now.

    Please take a look why ?




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    Answered by Boris on February 04, 2017 at 08:44 AM

    It looks like there was some corruption with your form's background, so what I would recommend you do to resolve it is to simply reset / refresh the form background color.

    You can do this easily by changing your form's background to any other setting, and then simply change it back to color #0099ff:

    Please let us know should you need any further assistance after that. Thank you.

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    Answered by ipbr21054 on February 04, 2017 at 02:18 PM

    Is that using version 4 as at present i am using version 3.

    If you are to use version 4 for your help / advice i would need to know how to switch to version 4 so i can follow you.

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    JotForm Support

    Answered by Kevin_G on February 04, 2017 at 10:47 PM

    In the v3 builder you could do this by opening the designer wizard, here's an image as reference: 

    If you want to go to the v4 builder then you only need to open your account settings, there you will find the option to switch the builder version: 

    Hope this helps.