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    Terms & Conditions link not working on website

    Asked by multiserviceshabitat on February 04, 2017 at 09:56 AM



    I have implemented the Terms & Conditions add-on in my form.

    I have correctly set the link who is clickable well on Jotform interface but not in my Wordpress website.

    The link works only by right clicking and open link in a new tab, i think this a bug.


    Thanks in advance for your reply,





    Page URL:

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    JotForm Support

    Answered by Chriistian on February 04, 2017 at 12:09 PM

    Hi there,

    The Terms and Conditions link seems to work in direct URL of the form while it does not work when embedded to your page. I was able to replicate this in your page.

    Can you please try embedding your form using WordPress embed code as shown below?


    Let us know how it goes on your page.

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    Answered by multiserviceshabitat on February 05, 2017 at 03:49 AM


    I have already embedded this link into the html area on website, I tried to update it but it's still not working.


    Thanks for your reply.

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    JotForm Support

    Answered by Chriistian on February 05, 2017 at 08:56 AM

    Can you try to re-embed the form using the iFrame embed code instead and see if the link will work? To get the iFrame embed code of your form, just follow the instructions provided in this article: Getting the form iFrame code.