What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Just tried doing a test email, but apparently my email address is blocked...

    Asked by paradigmplumbing on June 08, 2012 at 11:58 AM

    Why is JotForm blocking my email address?? It was working before...

    Also, when I submit on the created form, my auto-respond thank you message doesn't email out, problem??

    Page URL:

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    Answered by AtacanC on June 08, 2012 at 12:06 PM

    We apologize for any inconvenience this may have caused your. I've now removed your email address from the bounce list. It should be working fine by now.

    I've also tested your form and i was able to receive and autorespond right away. Have you checked your spam / junk folder?

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    Answered by paradigmplumbing on June 08, 2012 at 02:15 PM

    Thank you for your help.  Seems to be working fine now after removing me from the "bounce list."