What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account is autosuspended but I don't know why - I am unable to login now

    Asked by Kevin  on February 04, 2017 at 10:02 AM

    I was using new format and uploaded a picture for background and when I hit preview it said form is disabled.  I logged out to log back in again, thinking that there was a glitch and now says my account is autosuspended.  Please reactivate.  Thanks. 

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    JotForm Support

    Answered by Welvin on February 04, 2017 at 12:25 PM

    Our apologies. I have just reactivated your account. Please check again.