Is it possible to setup email notifications to be sent to the email address provided in a submission, when that submission is deleted from the system?

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    mixnutz
    Asked on February 04, 2017 at 01:16 PM
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    KadeJM
    Answered on February 04, 2017 at 06:00 PM

    You can set up your form to send out an autoresponder to the email address that was entered into the email of your form since that is how it functions.

    If you want to delete the submission after it's sent to your form account then you can do this by setting up our autodelete submissions app.

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    mixnutz
    Answered on February 04, 2017 at 08:22 PM

    Thanks, but these don't really achieve what I would like. What I would like is that when I delete a submission, the user (the person who filled out the form) is notified that the submission has been deleted. For example, if the person does not come in and pay after 5 days, I delete their submission and they get notified as such. 

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    liyam
    Answered on February 05, 2017 at 02:39 AM

    Unfortunately, there is no option to setup an email after a submission has been deleted. So currently, what you can do is on the submissions page, you send them an email by either using the Reply or Forward button. This will open a window which you will be able to send an email.

    Thanks.