Can not log in or reset password

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    Lynette Penick
    Asked on June 08, 2012 at 12:32 PM

    We are trying to log in to edit one of our forms but our username/password was not working. We tried to reset the password but it said there was no e-mail in use under urmyartstudios@gmail.com. We just recieved a reply to one of our forms so we know that there must be an account under that one. We also tried our second e-mail lynettepenick@yahoo.com with no sucess. Can you help us reset our password?

    Thank you!

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    AtacanC
    Answered on June 08, 2012 at 12:40 PM

    I've just checked the email addresses above and it seems that the first email address is associated with a guest account. As far as i can see, you don't have a JotForm account. You are using JotForm as a guest. All you need to do is create a free account using the first email address you provided above and your form will be automatically transferred to your new account.

    Let us know if you need further assistance.

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    urmyartstudios@gmail.com
    Answered on June 08, 2012 at 12:45 PM

    Thank you!