What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Logic with Rejection and Separate Email Ability

    Asked by praxairdirect on June 08, 2012 at 12:42 PM

    Can a form use a drop down with USA and other as the choices and when other is selected, have the vistor forwarded to a rejection page?


    Can a form use a radio button and with the specific selection, key a different email address?


    Form in question:


  • Profile Image

    Answered by gori-mathew on June 08, 2012 at 02:58 PM


    Yes, that's possible using Conditional Logic feature to have the vistor forwarded to a rejection page.

     To show how it works, Look at the test form below with setup condition. You can see the final form here:



    1. Create a dropdown field with list with USA country and other option


    2. On the "Setup & Share" toolbar, click on "Condition" button. Then select " Change Thank You URL after submission" option.


    3. Next, create a condition that redirects user to the Thank You URL you would like i.e you can enter URL for rejection page on the redirect condition section as shown below

     I hope this information will be helpful to you. Should you need further support lets know.

  • Profile Image

    Answered by praxairdirect on June 08, 2012 at 03:06 PM

    Thank you!

  • Profile Image

    Answered by pinoytech on June 08, 2012 at 03:20 PM

    On behalf of my colleague, you're welcome! If you need our help again, please don't hesitate to contact us anytime.

    Thank you!