What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How long do submissions stay in my account?

    Asked by Lizkrugliak on February 04, 2017 at 08:59 PM
  • Profile Image
    JotForm Support

    Answered by Jim_R on February 05, 2017 at 02:57 AM

    It should stay in your Submissions Page indefinitely. Just bear in mind that Free Plan users are limited to just 500 Submission Storage, tops.

    This means that if you reached 500, the oldest submissions will automatically be deleted to give way to newer ones. Bottomline, you can only have 500 submissions at any given time. As of now, you only have 2 submissions so you're way beyond your limit.

    You may also delete submissions to free up your Submission Storage space.

    Complete guide: How-to-Delete-Form-Submission-Data

    (Review the guide carefully since this process is irreversible)