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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    File upload broken - immediate assistance

    Asked by scprt on June 08, 2012 at 01:22 PM

    So a form I've put in place for several weeks and tested earlier this week is not always displaying a link showing that there was an attachment.  I created a brand new form from a template and tried to upload a file.  No dice.  Is file upload broken?  When will it be fixed?  I have an extremely time sensitive form which I have relied on this service to meet.

    Kevin Benson

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    Answered by ItalyTech on June 08, 2012 at 02:46 PM

    Hi, I've tested your form and I've reproduced error one time.. I got failed during upload (in this case, if I press submit you don't receive link on email notification).

    I've decreased file size limit from 500Mb to 300 Mb. I've uploaded 4 files succesfully now.


    I suggest you to not increase it again. Let us know if you receive this error again.