What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Embedding a JotForm in Xara Web Designer Premium 9

    Asked by RandCSG on February 05, 2017 at 06:14 AM

    Hi...

    I am trying to embed a form created on JotForm into a website designed on Xara Web Designer Premium 9, but it only appears as text and not as the form.

    <script type="text/javascript" src="https://form.jotform.com/jsform/70352489427967"></script>

    How can I resolve this problem?

    Many thanks

    Robert Webber

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    JotForm Support

    Answered by Jan on February 05, 2017 at 12:30 PM

    Please try to re-embed the form using the iFrame method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    According to this support article from Xara, it is possible to insert an iFrame code in the website builder. Please click here to view that article.

    Hope that helps. Thank you.

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    Answered by RandCSG on February 05, 2017 at 12:45 PM

    Hi...

    I have tried that, and still it reproduces text only... it really is most frustrating and I have never had this problem previously.

    <iframe id="JotFormIFrame-70352489427967" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/70352489427967" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="no"> </iframe> <script type="text/javascript"> window.handleIFrameMessage = function(e) { var args = e.data.split(":"); var iframe = false; if (args.length > 2) { iframe = document.getElementById("JotFormIFrame-" + args[2]); } else { iframe = document.getElementById("JotFormIFrame"); } if (!iframe) return; switch (args[0]) { case "scrollIntoView": iframe.scrollIntoView(); break; case "setHeight": iframe.style.height = args[1] + "px"; break; case "collapseErrorPage": if (iframe.clientHeight > window.innerHeight) { iframe.style.height = window.innerHeight + "px"; } break; case "reloadPage": window.location.reload(); break; } var isJotForm = (e.origin.indexOf("jotform") > -1) ? true : false; if(isJotForm && "contentWindow" in iframe && "postMessage" in iframe.contentWindow) { var urls = {"docurl":encodeURIComponent(document.URL),"referrer":encodeURIComponent(document.referrer)}; iframe.contentWindow.postMessage(JSON.stringify({"type":"urls","value":urls}), "*"); } }; if (window.addEventListener) { window.addEventListener("message", handleIFrameMessage, false); } else if (window.attachEvent) { window.attachEvent("onmessage", handleIFrameMessage); } if(window.location.href && window.location.href.indexOf("?") > -1) { var ifr = false; if (args.length > 2) { ifr = document.getElementById("JotFormIFrame-" + args[2]); } else { ifr = document.getElementById("JotFormIFrame"); } var get = window.location.href.substr(window.location.href.indexOf("?") + 1); if(ifr && get.length > 0) { var src = ifr.src; src = src.indexOf("?") > -1 ? src + "&" + get : src + "?" + get; ifr.src = src; } } </script>

    Thanks

    Robert Webber

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    JotForm Support

    Answered by jonathan on February 05, 2017 at 03:50 PM

    Hi Robert,

    Please share to us the URL of your Xara website so that we can check the actual form used on the website as well.

    It will help us look for the cause of issue if we can view it on the actual website also.

    We will wait for your updated response.