What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Multilingual translation tool not available in JotForm version 4

    Asked by joe2037 on February 05, 2017 at 09:59 AM

    I tried to follow the info on your site https://www.jotform.com/help/298-How-to-Make-your-Forms-Multilingual but I can't seem to find a preferences area in version 4.0.  Please let me know how I can add multilingual support for the form in version 4.

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    JotForm Support

    Answered by jonathan on February 05, 2017 at 02:48 PM

    We apologize for the inconvenience caused. This is a known glitch on the version 4. We have reported this to our developer already. 

    For temporary workaround, you can switch back first to version 3 and do the language translations you need. Then, save your form. You can go back to version 4 again afterwards.

    You can also review this thread for guide.

    We will let you know once we fixed the issue.


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    Answered by joe2037 on February 05, 2017 at 04:45 PM
    I tried that but you don't have native language translation. it seems that
    I have to know the secondary language to make the change. Instead, I have
    used the Google Translate code on my site. Unfortunately your integration
    with Weebly doesn't allow for the form to be translated, I am assuming
    because they are using the iFrame code. instead, I used the Embed code to
    get it to translate. When I use this code however, the site is jumping up
    and down. Very strange, but I don't know whow to fix it. Please take a
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    Answered by joe2037 on February 05, 2017 at 04:45 PM
    Also, Submitting the form allows for it to stop jittering. When the Thank
    You mesage appears, all is well. You can submit a test if you like as it
    is not live yet.
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    Answered by joe2037 on February 05, 2017 at 04:45 PM
    Nevermind. It was the mobile responsive option in JotForm. Once I turned it off, it worked.
    Thanks anyway
    Sent from my iPhone