I am not receiving info on all the people who register with my form. I'm not sure how to double check who has filled it out.

  • DanielAlbrecht
    Asked on February 5, 2017 at 4:39 PM

    People have told me they have filled out the form and received the thank you, but they are not showing up as registered.

  • Ian
    Replied on February 5, 2017 at 8:17 PM

    I checked the submission deletion history and email history of the account and everything appeared normal to me.

    If you could provide us some specific data with date and time, when this happened, so we can check further.

     

     

  • DanielAlbrecht
    Replied on February 5, 2017 at 8:45 PM
    I believe some people are not submitting at the end. I tried a test and it
    seemed to work. I put in a note to remind them to do this. Is there a way
    to see if forms are not finished, only filled partially?
    ...
  • Ian
    Replied on February 5, 2017 at 10:05 PM

    There is no actual way to save a partially filled form other than submitting it. 

    You might have to highlight the importance of submitting the form, near submit button, to educate the visitors.