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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Matrix Question

    Asked by gerryskews on June 08, 2012 at 02:57 PM


    I built a simple matrix with drop down values (1 through 9) to provide a method of selection menu items (Sausage Board), however the e-mail that results from the submission does not include the matrix data. Have I missed something or is this simply not possible to do this ?


    Gerry Skews 

    Page URL:

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    Answered by pinoytech on June 08, 2012 at 03:12 PM


    Sorry for the inconvenience that may have caused you today. Regarding on this issue, have you tried already creating a new email notification? If not, please give a try. 

    However, if the said issue still persists do let us know so we can further assist you and investigate the said issue.

    Thank you!

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    Answered by gerryskews on June 09, 2012 at 08:45 AM

    Thanks for you prompt help, much appreciated. It all seems to work fine now. - Onwards.

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    Answered by pinoytech on June 09, 2012 at 01:23 PM

    Good to hear that your form is working properly now. If you need further assistance, please don't hesitate to contact us anytime.

    Thank you for using JotForm!