- IanAnswered on February 05, 2017 at 10:36 PM
Please provide screen shot of what you see on mobile vs Desktop, so we can investigate further.
For Windows you can take a look at this page: 3 Ways to Take a Screenshot in Microsoft Windows - wikiHow
For Mac you can take a look here: How to take a screenshot on your Mac - Apple Support
Linux has a built in screenshot tool since its early stages (to my knowledge at least) so just searching for screenshot or clicking on the PrtScr button should show you the app.
To attach the screenshot to the forum, you should take a look at this thread on our forum: How to add screenshots/images to questions in support forum?
- haggisAnswered on February 06, 2017 at 06:38 PM
The buttons to process the payment are missing.
Here is the screenshot from iphone/ipad.
Here is a screen shot from desktop
- IanAnswered on February 06, 2017 at 08:26 PM
Thanks for sharing the screenshots.
A work around can be , to check the page in the landscape mode (horizontal view) on mobile phone.
I am still forwarding this request to our developer team.
We will inform you here once we have updates on the status.
- haggisAnswered on February 06, 2017 at 09:36 PM
The buttons are not showing on mobile landscape or portrait didnt matter
thanks for your help!!
- JotForm SupportChriistianAnswered on February 07, 2017 at 01:09 AM
I can see that the issue has already been escalated to our second level for fixing. Rest assured you will be informed in this thread once there are any news.