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  • Profile Image

    all my pages are NOT listed when i tried adding a form to my facebook pages

    Asked by yopacris on February 05, 2017 at 07:15 PM

    I am following the described process to add a form to my facebook page.

    unfortunately there is a step where i have to chose the page i want to add the form in a scroll down menu, i see 2 of my pages but not the third one (vision canada immigration), the exact one i need to insert a form right now

     

    thanks for your quick reply

    Page URL:
    http://www.canada-immigrer.com/evaluation-en-ligne

  • Profile Image
    JotForm Support

    Answered by liyam on February 06, 2017 at 12:35 AM

    Hello yopacris,

    Is it possible that the account you are logged into does not have admin access to the facebook page you wish to add?

    Thanks.

  • Profile Image

    Answered by yopacris on February 06, 2017 at 04:45 AM
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  • Profile Image
    JotForm Support

    Answered by seth on February 06, 2017 at 05:45 AM

    Your reply was decoded. Here its encoded version:

     

    Thanks for your reply. But I don't believe it is an admin rights to access my pages. 

    I only have one Facebook personal account

    I created from that account 3 pages (only 2 appear when in jotform)

    I manage those pages from inside my only personal account

    if it wouldn't work for any of them, I could make sense of it. Cuz all pages have been created the same way and accessed the same way for updates

     

    I checked our integration with Facebook and it is working properly. I can see all my forms from the left panel on Facebook.

    Please hard refresh your browser and try again. Use cmd+shift+R for mac and ctrl+F5 for windows.

    You can also insert your form from JotForm builder. The step you refer where you choose from your forms is not present on this option. Here is a guide on how to do this:

    https://www.jotform.com/help/22-Adding-a-Form-to-Your-Facebook-Page

    I hope this answer helps. Please don't hesitate to contact us for your further queries.

     

    All the best!