- Goldie6175Asked on February 05, 2017 at 08:43 PM
I changed the email for the forms to be emailed to a new email address, but when I try to test it it is going to my email. Shouldn't the test be going to the "recipient" email I entered?Page URL:
- JotForm SupportcandyAnswered on February 06, 2017 at 01:24 AM
As far as I understand, you click "Test Email" feature in the email settings. The "Test Email" option sends the test email to the account email, not to a recipient. This is the normal case of working logic of the "Test Email" feature.
If you want to test your recipient email address, you should open your form in a web browser and fulfill it.
If you want to know more about Notification email, please check our related guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications
Thanks in advance.
- Goldie6175Answered on February 06, 2017 at 12:04 PM
Thanks, but I put set the notification email to go to email@example.com and that is where I thought the test email would go.
- Goldie6175Answered on February 06, 2017 at 12:50 PM
OK -- I filled out the form and it went to the right email box. Only thing was I had to actually pay for something to sent it through, but I refunded myself. All is good.
- JotForm SupportdavidAnswered on February 06, 2017 at 02:14 PM
The test email will always be sent to the default address associated with your account. To test further emails requires sending a submission through the form, as you have seen. Most of our payment processors have a sandbox or test mode that can be used for such cases should you need to test again.