- AdcockRealEstateAsked on February 05, 2017 at 10:44 PM
This has worked fine in the past its just not today.
Could you please help me rectify this.
Andrew AdcockPage URL:
- JotForm SupportRoseAnswered on February 06, 2017 at 02:10 AM
We are sorry for the inconvenience.
As I checked given recipient e-mails, firstname.lastname@example.org was in the bounce list because of the following reason. Please note that I removed it from the bounce.
On the other hand, When I checked your mail, log, email@example.com seemed to receive all the notification as you.
I also sent a test submisison before remove firstname.lastname@example.org form the bounce, my test submisison was also sent both of you successfully.
However, it should have gave warning on your mail log about bounce but not. Could you please tell email@example.com to check spam folder and mark Jotform e-mails as not spam if found there.