What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We have upgraded to Bronze but am unable to create more than 5 Forms

    Asked by ExeterPremedia on February 06, 2017 at 05:14 AM
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    JotForm Support

    Answered by owen on February 06, 2017 at 05:51 AM

    Hi,

    You seem to have upgraded your account to Bronze yearly plan on 12/29/2016. However, this somehow failed to take effect and currently your account is on free plan. 

    I have now manually upgraded your account back to Bronze as it should be. You can now create up to 25 forms. We are sorry for the inconvenience that is caused by this. 

    Please contact us again if you need any further assistance.