What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Our forms are not working

    Asked by berem on February 06, 2017 at 07:46 AM

    I thing have ssl problem.

    https://form.jotformeu.com/jsform/70263042194348   Bu site güvenli bağlantı sağlayamıyor

    form.jotformeu.com geçersiz bir yanıt gönderdi.

     

    Ağ Teşhislerini çalıştırmayı deneyin.

     

    ERR_SSL_PROTOCOL_ERROR
    Page URL:
    http://beremgida.com.tr/ik.html

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    JotForm Support

    Answered by Helen on February 06, 2017 at 08:16 AM

    Hello,

    Thank you for contacting us.

    We already know this issue and working on it. Please provide us your external IP and DNS details. I will escalate this information to our developers.

    For the temporary solution, you can use this URL:  http://www.jotform.com/form/70263042194348 instead of http://www.jotformeu.com/form/70263042194348. Also, you must change to your embed code to:

     <iframe id="JotFormIFrame-70263042194348" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/70263042194348" frameborder="0" style="width:100%; height:2948px; border:none;" scrolling="no"> </iframe> <script type="text/javascript"> window.handleIFrameMessage = function(e) { var args = e.data.split(":"); var iframe = false; if (args.length > 2) { iframe = document.getElementById("JotFormIFrame-" + args[2]); } else { iframe = document.getElementById("JotFormIFrame"); } if (!iframe) return; switch (args[0]) { case "scrollIntoView": iframe.scrollIntoView(); break; case "setHeight": iframe.style.height = args[1] + "px"; break; case "collapseErrorPage": if (iframe.clientHeight > window.innerHeight) { iframe.style.height = window.innerHeight + "px"; } break; case "reloadPage": window.location.reload(); break; } var isJotForm = (e.origin.indexOf("jotform") > -1) ? true : false; if(isJotForm && "contentWindow" in iframe && "postMessage" in iframe.contentWindow) { var urls = {"docurl":encodeURIComponent(document.URL),"referrer":encodeURIComponent(document.referrer)}; iframe.contentWindow.postMessage(JSON.stringify({"type":"urls","value":urls}), "*"); } }; if (window.addEventListener) { window.addEventListener("message", handleIFrameMessage, false); } else if (window.attachEvent) { window.attachEvent("onmessage", handleIFrameMessage); } if(window.location.href && window.location.href.indexOf("?") > -1) { var ifr = false; if (args.length > 2) { ifr = document.getElementById("JotFormIFrame-" + args[2]); } else { ifr = document.getElementById("JotFormIFrame"); } var get = window.location.href.substr(window.location.href.indexOf("?") + 1); if(ifr && get.length > 0) { var src = ifr.src; src = src.indexOf("?") > -1 ? src + "&" + get : src + "?" + get; ifr.src = src; } } </script>

     

     

    Thank you for your understanding.