bounce email

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    StaffMidAm
    Asked on February 06, 2017 at 10:11 AM

    Why is my work email on the bounce list?

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    Aury
    Answered on February 06, 2017 at 11:26 AM

    Hello,

    The reasons why the email address in in bounced, can be many, but if the email is in the bounce list it means that your server is rejecting the emails (either all, some, or under specific circumstances), The email address associated with the account, was in bouce list as follows:

    I removed it from bounce list and you will be able to continue to receive email notifications. Please go ahead to view your submissions from our site, follow this guide: http://www.jotform.com/help/269-How-to-view-Submissions.

    You are able to set up alert to prevent your email addresses in bounced and also to remove your email address from bounce list, please follow these guides:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
    http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list.

    I hope this information helps.

    Regards.