What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Upload files are missing I'm getting a 404 errorAsked by hispeed on February 06, 2017 at 10:51 AMSubmission Date2017-01-31 16:14:01First NamePrestonLast NameArnoldEmailPrestonarnold12345@gmail.comPhone6013170728Address5347 Kristy LnCitySouthavenStateMississippiZip Code38671Applying ForInside Sales RepresentativeUpload Resume
I was unable to find the files on our servers, the only one that seems to be properly uploaded is this one: Hispeed Drug Free Workplace.pdf
I have also tested your form and all the files were submitted correctly, they are available in the submissions page.
I would suggest you to ask your submitter to send the files again and ask to remove spaces from the files names, you could provide the edit link for that submission so he / she does not have to enter all the info again, to do so simply replace the highlighted part from the link below:
If the problem persists, please let us know.