What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Columns Disappearing

    Asked by StudentWorkers on February 06, 2017 at 11:46 AM


    I integrated the jot form with Google Docs, but the columns are disappearing on Google docs when people apply.

    could I get some help?


    Thank you!



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    JotForm Support

    Answered by BJoanna on February 06, 2017 at 01:22 PM

    I have tested Google Spreadsheet integration on one of my forms and it is working correctly. Are new submissions now shown on your end or only some columns are now shown? 

    Please try to reintegrate your form with Google Spreadsheet. Remove the current integration and integrate your form again.  

    How to Integrate Form with Google Spreadsheet

    If the issue still persist on your end after reintegration, please provide us more details about your issue and provide us ID of your form.

    Let us know if you need further assistance.