What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
It is not recommended to embed the form directly in the email since it may conflict with the other scripts running for email. You may observe issues like the form may not be displayed correctly in the email or the submitted information will not be sent to you, etc.
You may place the direct URL to the form so that the user can click on the link that opens the form in a new tab/window.
Hope this information helps!