What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I there a way to recover form submissions when the account was maxed out?

    Asked by aerialadventuretech on February 06, 2017 at 12:36 PM

    I there a way to recover form submissions when the account was maxed out?  We had to last minute change our newsletter and contact forms on our site to Jotform before a tradeshow.  Our account reached its submission limit over the course of the show and I'm sure we lost newsletter sign ups and contact submissions.  What happens on the side of the user submitting the form in that case?  Is there any way to recover submissions from that time?

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    JotForm Support

    Answered by BDAVID on February 06, 2017 at 02:01 PM

    You may enable the auto-fill feature in your form, so those who can not submit your form, can try later: https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-on-Forms