Embedded video shows while editing form but not in preview

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    SDSUMathCenter
    Asked on February 06, 2017 at 01:30 PM

    I am trying to embed MP4 videos into my form.  I looked at the support suggestions and did use the text feature with <> embed code. The video plays in edit mode, but doesn't show up in preview or view modes.

     

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    david
    Answered on February 06, 2017 at 02:42 PM

    It is likely due to the browser blocking mixed content.  Since your video URL is not using https, the form which is using https is blocking the non-secure content.

    Here is a quick example.  If you view my test form from this URL, the video will not show:

    https://form.jotform.com/70366153519962

    However, if you view it from this URL, it will:

    http://form.jotform.com/70366153519962

    In my example, I am using an iFrame widget to add the video:

    http://widgets.jotform.com/widget/iframe_embed

    Either change your form URL from https to http or host your video on a secure domain.