What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Embedded video shows while editing form but not in preview

    Asked by SDSUMathCenter on February 06, 2017 at 01:30 PM

    I am trying to embed MP4 videos into my form.  I looked at the support suggestions and did use the text feature with <> embed code. The video plays in edit mode, but doesn't show up in preview or view modes.

     

    Page URL:
    https://form.jotform.com/70364784819165

  • Profile Image
    JotForm Support

    Answered by david on February 06, 2017 at 02:42 PM

    It is likely due to the browser blocking mixed content.  Since your video URL is not using https, the form which is using https is blocking the non-secure content.

    Here is a quick example.  If you view my test form from this URL, the video will not show:

    https://form.jotform.com/70366153519962

    However, if you view it from this URL, it will:

    http://form.jotform.com/70366153519962

    In my example, I am using an iFrame widget to add the video:

    http://widgets.jotform.com/widget/iframe_embed

    Either change your form URL from https to http or host your video on a secure domain.