What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Service Fees & Payment Processing Fees

    Asked by Nadya Ladouceur  on February 06, 2017 at 04:13 PM


    What service fees and payment processing fees ticket buyers need to pay when using JotForm to register for an event?



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    JotForm Support

    Answered by Chriistian on February 06, 2017 at 05:51 PM

    Hi there,

    If you have a form and a payment field in it, the additional fees will actually depend on the payment field you are using. JotForm does not collect fees out of your transactions. It is the payment processor you are using that may collect fees out of your transactions. Following are the payment fields that you may add to your form.

    I am not actually sure if all of them ask for transaction fees. But if you can give us the payment processor you wan to use, I can help you find out if it does. 

    As far as I can see, you are new to JotForm and may not have created a form yet. You can start by using the payment processor that you are most familiar with and add it to your form. Please visit our guides in Payment Forms to help you get started.

    If you need further assistance just let us know.