My new email address for this account is on your bounce list...how do I change that?

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    cfcag
    Asked on February 06, 2017 at 04:49 PM
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    EltonCris
    Answered on February 06, 2017 at 08:25 PM

    I just check and your email address is no longer in the bounce list. You should receive emails normally by now.

    To stop your email from going into the bounce list, please ask your email service provider to whitelist our mail server's IP addresses.

    https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses