My new email address for this account is on your bounce list...how do I change that?

I just check and your email address is no longer in the bounce list. You should receive emails normally by now.

To stop your email from going into the bounce list, please ask your email service provider to whitelist our mail server's IP addresses.

https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses