What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My new email address for this account is on your bounce list...how do I change that?

    Asked by cfcag on February 06, 2017 at 04:49 PM
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    JotForm Support

    Answered by EltonCris on February 06, 2017 at 08:25 PM

    I just check and your email address is no longer in the bounce list. You should receive emails normally by now.

    To stop your email from going into the bounce list, please ask your email service provider to whitelist our mail server's IP addresses.

    https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses