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    Form Field not working in Firefox or Chrome but works in IE

    Asked by VoIPRoute on February 06, 2017 at 05:41 PM

    I asked this before I was told to use iFrame but I don't understand why this doesn't work with just the HTML? All I want is a single page on my site with the conditional filed working. They work in IE but nothing else and I don't understand how to correct it.

    Page URL:
    https://myvoiproute.info

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    JotForm Support

    Answered by Ian on February 06, 2017 at 09:24 PM

    I tested the form https://www.jotform.com/70365135958160 in Chrome and it worked fine. 

    While trying to test the form at https://myvoiproute.info  I could replicate the issue.

    This seems to be issue from the clodflare services

    A Parser-blocking, cross-origin script, https://ajax.cloudflare.com/cdn-cgi/nexp/dok3v=f2befc48d1/cloudflare.min.js, is invoked via document.write. This may be blocked by the browser if the device has poor network connectivity. See https://www.chromestatus.com/feature/5718547946799104 for more details.

    Please try using the iframe code and let us know if that fixes the issue

  • Profile Image

    Answered by VoIPRoute on February 07, 2017 at 10:10 AM

    Yes that's true it works using https://www.jotform.com/70365135958160

    and now with CloudFlare disabled it does work at https://myvoiproute.info using all other browser s and I have tried 5 other browsers. I will try and figure this out with CloudFlare and regarding iframe I will test that on another domain I have to see how that works

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    JotForm Support

    Answered by Nik_C on February 07, 2017 at 11:08 AM

    I tested your link, and yes, it does work. 

    Please check with CloudFlare if they do some kind of blocking that could cause this problem.

    If you need any further assistance from our side, please let us know.

    Thank you!