What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is integrated with google docs but the spreadsheet is not populating

    Asked by LeoLing on February 06, 2017 at 07:10 PM
    I have integrated my form with google spreadsheet. The submissions are showing up only after the spreadsheet disabling and re-integration. I'm a rather long-term JotForm user, everything worked correctly but some months ago such a problem arose. Is there anything I can do to fix it and have my submissions integrated automatically?
    Page URL:
    http://form.jotformeu.com/form/40385523121344

  • Profile Image
    JotForm Support

    Answered by liyam on February 06, 2017 at 10:10 PM

    Hello LeoLing,

    We apologize for this inconvenience.

    Is this problem consistently happening or is this intermittent to some submissions only? I also have tried to push some to Google Spreadsheet. Can you check if the missing submissions are there now? 

    Please try to observe your next coming submissions as well if the problem persists.

    Thanks.