What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I clear my submission storage?

    Asked by LLCbloggers on February 06, 2017 at 07:23 PM

    Hello, I got the alert that our submission storage is full. How can I clear old data? I tried deleting forms but that didn't seem to help. Thanks!

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    JotForm Support

    Answered by Chriistian on February 06, 2017 at 10:20 PM

    You can clear the submission storage by deleting the submissions on your account. Please see our guide here: How to Delete Form Submission Data.

    If you like, you can backup the data before deleting them by following this guide: How to export all of your data at once.

    For the deleted forms, you can purge them to completely remove the form and submissions within it. However, please note that you will not be able to recover a form once it has been purged.

    Regards.