What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Payment integrations not working

    Asked by feisty1112 on February 06, 2017 at 07:40 PM

    My Package Builder page...

    I switched to Paypal from Purchase order, and the items show up...but not when I preview or publish.

    I switched back to purchase order, and ow it's the same thing.

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    JotForm Support

    Answered by liyam on February 06, 2017 at 10:38 PM

    Hello feisty1112,

    I checked your conditions and it is set to show the field only if the mailing list checkbox is checked. You can remove the conditions in order to always show your products list.

    If you have questions, please let us know.


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    Answered by feisty1112 on February 06, 2017 at 11:45 PM
    That’s odd…that wasn’t in the conditions before…I would be nuts to do that, but thank you.

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    JotForm Support

    Answered by olivia on February 07, 2017 at 02:31 AM

    Thank you for your feedback.

    You can ask any of your questions if you need more details about your issue.